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Surcharges for Exceptional Activities

DHL Express is committed to providing customers with the best delivery service, which is why we are continuing to offer coverage to more parts of the world than any other company.
In order to maintain a consistently high level of service, DHL Express levies under given conditions a surcharge for exceptional activities. DHL Express regularly evaluates the level of these surcharges to reflect the changing costs associated with offering exceptional activities, and we strive to ensure these surcharges remain fair for our customers.
The following surcharges are payable on international shipments:

Description Surcharge (KWD)
Remote Area Delivery KWD 0.160 - rate per kg - Min Charge KWD 5.000
Remote Area Pickup KWD 0.160 - rate per kg - Min Charge KWD 5.000
Dangerous Goods in Excepted Quantities KWD 10.000 – rate per shipment
Full Dangerous Goods KWD 30.000 – rate per shipment
Lithium Batteries Section II (PI966, PI969) KWD 1.700 – rate per shipment
Lithium Batteries Section II (PI967, PI970) KWD 1.700 – rate per shipment
Lithium Batteries Section I, II (PI965) KWD 1.700 – rate per shipment
Oversize Piece KWD 28.000 – rate per piece
Non-Stackable Pallet KWD 52.000 – rate per piece
Address Correction KWD 4.00
Elevated Risk KWD 7.00
Restricted Destination KWD 10.00
Valid from January 1, 2018

Should you have any questions on surcharges please contact usContact Us.